
Marketing-Sales alignment for smaller teams: 4 steps to make it work
A marketing team celebrates a surge in new leads, while the sales team complains that none are worth pursuing. Sound familiar?
In small teams, misalignment wastes valuable time, stalls growth, and can mean the difference between progress and stagnation.
The good news is that misalignment is both preventable and fixable with the right strategies and, most importantly, with unconditional buy-in from both teams.
1A synergetic relationship
Without big budgets, dedicated specialists, or complex tech stacks, smaller teams must be smarter about how they align marketing and sales. Being small makes it easier to stay agile, communicate openly, and adapt quickly. The challenge is making alignment a habit, not just a vague intention that fizzles out.
The first thing both teams need to understand is that aligning with each other actually makes their work easier. Sales can provide real-time feedback on objections, common questions, and customer pain points, allowing marketing to craft targeted campaigns that address these concerns directly. Meanwhile, marketing ensures sales reps have the right tools, such as case studies, email sequences, and informational content, to engage leads effectively.
When both teams share insights, they eliminate guesswork and focus on what truly works.
2Set joint goals that reflect business outcomes
Traditional marketing and sales KPIs often create silos. Marketing tracks leads and web traffic; sales focus on deals closed. The result? A disconnect where marketing believes it’s delivering and sales disagrees. Instead of measuring success in isolation, small teams need shared objectives that focus on revenue growth, not just departmental outputs.
This could mean shifting from “leads generated” to “leads converted into customers” or from “email open rates” to “meetings booked.” Aligning incentives around outcomes ensures that both teams are working towards the same goal. When marketing and sales feel accountable for each other’s success, collaboration becomes a necessity, not an afterthought.
Bridging the gap requires more than just agreeing on targets. Teams need full visibility into each other’s performance, so they can see how their efforts contribute to the bigger picture. A simple shared dashboard tracking pipeline progression, conversion rates, and deal sizes can keep everyone aligned.
When both teams own the same numbers, it eliminates finger-pointing and encourages proactive problem-solving.
3Keep communication simple and consistent
Alignment falls apart when marketing and sales only communicate in occasional strategy meetings or scattered email threads. Small teams don’t have the luxury of complex internal processes, but they do have the advantage of agility. A lightweight, structured approach to regular communication keeps both teams moving in sync.
For a small team, long meetings aren’t an option. A quick Monday check-in where marketing shares upcoming campaigns and sales flags potential customer objections keeps everyone on the same page in just 10 minutes. In these meetings, marketing can share ongoing and upcoming campaigns, ensuring sales knows what’s coming and how to use it. Sales, on the other hand, can inform marketing of ongoing opportunities and what they need that will help them close that deal.
However, it’s important that both teams place their full focus on these check-ins and refrain from multi-tasking, otherwise gaps will arise. For more regular communication, simple formats, such as a shared chat channel or collaborative documents, help maintain an ongoing dialogue without overcomplicating workflows.
Beyond structured check-ins, keeping marketing embedded in sales conversations is key. Listening to internal sales forecast calls, recorded prospect calls, reviewing CRM notes, or even jumping on customer meetings provides marketing with direct insight into what resonates.
When marketing understands customer concerns firsthand, they create better content, refine targeting, and ultimately generate leads that sales can actually close.
4Focus on quality over quantity in lead generation
Ask yourself this question: if your marketing team plans a webinar, at what stage do your sales team get involved? If the answer isn’t “straight away”, then there is room for improvement. In most cases, marketing teams will wait until the end of the webinar and forward the MQLs to the sales team to contact them. This lays the foundation of one of the most common sales vs marketing pain points across the business world:
We gave you X leads and you did nothing with them!
VS
The leads you gave me were not good!
To prevent this, the sales team should be involved in planning from the start. Aside from inviting all their hot leads to it, they should be reviewing all registrations on a regular basis and nurturing those that fit their ICP. This way, the webinar itself will have the right people in it rather than just lots of people who never progress through the buyer journey.
Remember: it’s not about how many people attend your webinar but rather who attends your webinar.
This principle applies to all lead-generation activities. The whole activity, from planning stage to execution, must involve the sales team, as this is what guarantees a high percentage of ICP-fitting leads. And what do sales get for such a heavy lift? The guarantee that all the leads will be of high quality and have a genuine interest in what the business offers, therefore – they will be more likely to convert.
Small teams, big impact
Marketing and sales alignment is all about creating a shared understanding of what success looks like and making collaboration part of daily operations. For small teams, the challenge is making the most of what’s already available. And no matter how small teams are, they can create a smooth customer journey by ensuring consistent messaging and shared priorities.
By setting joint goals, keeping communication simple, focusing on lead quality, and using the right tools without overcomplicating things, sales-marketing alignment will fuel sustainable growth. The result? Faster decision-making, better customer experiences, and ultimately, more revenue.
If your marketing and sales teams are still working in isolation, now is the time to change that. Start small, make adjustments where needed, and build a system that works for your whole team – not just in theory, but in practice.
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